Contact Lafford Group
We are here to help with repairs, rentals, new homes and land enquiries.
Response time: we aim to reply within 1–2 business days during office hours.
Choose the route below for the fastest response:
T: 01529 308313
E: enquiries@laffordgroup.co.uk
- All Repairs & Electric Heating (Ian Williams Ltd): (01529) 712554
- Heating (non‑electric) (Sureserve Compliance): (01205) 591979
- Lafford Tenant Repair Support Line: (01529) 308332
- Email: repairs@laffordliving.co.uk
For urgent issues (e.g., major water leak, no heating in winter), call the relevant contractor shown in the next column to the left. For non‑urgent repairs, use the repairs email or the general contact form.
- Sales enquiries: please use our Enquiry form (fastest route) or email enquiries@laffordnewhomes.co.uk with subject “New Homes”.
- 01529 308313
- Introduce a site: land@laffordgroup.co.uk
- T: 01529 308313
Lafford Homes Limited
Council Offices, Kesteven Street, Sleaford NG34 7EF
Opening hours: Monday–Thursday 09:00–17:00; Friday 09:00–16:30;
Closed Bank Holidays
Register your interest via our Enquiry form (areas, bedrooms and timeframe help us match you faster).
Submit a Land Acquisition enquiry (size, planning status and a redline plan speed appraisal).
- Use the General & Service Contact Form for: General enquiries, tenant non‑urgent repairs, homeowner defects (non‑emergency), media/press and other topics.
- For New Homes & Rentals, use the enquiry form.
- For Land introductions, use the land acquisition form.
If you feel we have fallen short of our aim to provide an excellent service, email enquiries@laffordgroup.co.uk with details of your complaint. In line with our Complaints Policy, this will be investigated by the Managing Director.
Complaints will be acknowledged within 5 working days and a written response withing 28 days If you remain dissatisfied, please follow the escalation steps in the Complaints Policy.
Frequently asked questions
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Please contact us:
- General enquiries: enquiries@laffordhomes.co.uk | (01529) 308313
- Rental enquiries: enquiries@laffordhomes.co.uk
- New homes enquiries: sales@laffordhomes.co.uk
- Lafford Living repairs: enquiries@laffordhomes.co.uk | (01529) 712554 (all repairs & electric heating), (01205) 591979 (non‑electric heating)
- Lafford New Home defects: enquiries@laffordhomes.co.uk
- Land enquiries: russell.shortland@laffordhomes.co.uk | (01529) 414155
- Office: Council Offices, Kesteven Street, Sleaford NG34 7EF (by appointment)